Being particularly attentive to the health and well-being of all its guests, as well as to the professional development of its employees, and the impact of its activities on the environment, Elior has been committed for more than ten years to a corporate social responsibility approach. 

Elior Group reaffirms the central role sustainable development plays in its daily actions and missions so as to create long-term value for both the company, and all of its stakeholders. 

Elior is committed to UN Sustainable Development Goal 12 “Responsible consumption and production” and Goal 13 "Climate action".

 

Our commitments
Commitments  Charters and best practices Recognitions and partners
Reduce our food waste by 30% Waste reduction charter Member of the International Food Waste Coalition (IFWC) 
Reduce our carbon emissions by 12% Our actions in favor of the climate  B-score - 2021 CDP 
Consume 80% renewable electricity Our actions related to energy  B-score - 2021 CDP 

 

Our indicators
Indicators 2019-2020 2020-2021
Number of certifications obtained by site 14 500 13 730
% of sites recycling bio-waste 89% 90.4%
Water consumption (m3) 471,823 420,932
Electricity consumption (mWh) 79,910 80,820
Gas consumption (mWh) 60,880 57,016
CO2e emissions (scopes 1, 2 and 3; tCO2e) 3.22 million tCO2e 2.78 million tCO2e
KgCO2e / meal 3.89 3.76
% of Group revenues generated in countries which test solutions to reduce food waste 85% 99.7%

 

Elior is committed to UN Sustainable Development Goal 3: “Good health and well-being”.

 

Our commitments
Commitments Charters and best practices  Recognitions and partners
Tasty, healthy and sustainable ingredients Our actions to promote responsible ingredients ADEME environmental labelling tests
Providing tasty, healthy and sustainable menus  Our actions to promote responsible menus  Nutri-Score White Paper
Raise guest awareness to healthy and sustainable food Our actions to raise guest awareness Development of the Nutri-Score in contract catering

 

Our indicators
Indicators 2019-2020 2020-2021

% of nutritious and plant based ingredients

17% 19.4%
% of vegetarian recipes 19.3% 21.2%
Number of restaurants to have carried out at least one satisfaction survey 4,041 8,050
Number of nutrition experts 571 467
Number of hygiene audits carried out 9,747 11,039
Number of product analyses carried out 52,889 65,058
% of Group revenue generated in countries which test at least one nutrition information tool 89% 100%
% of low-carbon recipes (<180gCO2e/100g) in France NC 48%

 

Elior is committed to UN Sustainable Development Goal 2: “End hunger, achieve food security and improved nutrition and promote sustainable agriculture.”.

 

Our commitments
Commitments  Charters and best practices

Recognitions and partners

Prioritize sustainable sourcing Responsible Purchasing Charter In Spain, seven restaurants have obtained "sustainable restaurant" certification 
Commit to animal welfare and forests Animal welfare charter Elior is a founding member of the Global Coalition for Animal Welfare (GCAW)
Build a sustainable value chain for packaging in the contract catering sector Our actions to reduce single-use packaging Pre-competitive sectoral initiative concerning the challenges of sustainable packaging

 

Our indicators
Indicators 2029-2020 2020-2021
% of organic food purchases 3.2% 4.6%
% of of labeled food purchases  13.7% 13.4%
% of local food purchases  12.7%  11.4%
% of cage-free eggs (Europe) 8.7% 12.3%
% of responsible seafood products 35.7% 42.9%
% of responsible packaging and consumables 17.3% 17.7%
Number of supplier-audits carried out 282 224

 

Elior is committed to UN Sustainable Development Goal 8: "Decent work and economic growth" and Goal 5: "Achieve gender equality and empower all women and girls

 

Our commitments
Commitments Charters and best practices Recognitions and partners
Guarantee the health and safety of its employees Security Charter Interview with Arran McDowell, security director Elior Group
Develop employee skills, promote mobility and internal development and develop its appeal

Our actions for our employees

The Food Academy in Italy
Promote diversity and inclusion Our actions and goals for diversity and inclusion Elior Group supports the UN Women's Empowerment Principles
Have a positive impact on local communities Elior Solidarity’s endowment fund Promote the integration of refugee chefs

 

Our indicators
Indicators 2019-2020 2020-2021
% of reduction in the frequency rate of occupational accidents with lost time compared to n-1 -18% -6%
% of internal recruitment for managerial positions 55% 50.4%
% of women holding managerial positions 49% 50%

 

Our commitments
Commitments Charters and best practices Recognitions and partners
Fight against corruption and influence peddling Our actions to fight against corruption The Elior Group respects, supports and promotes the ten principles of the United Nations Global Compact, including the fight against corruption
Tax accountability and transparency Our tax policy (page 66 of the Universal Registration Document)                                                -

 

Our indicators
Indicators 2019-2020 2020-2021
Number of employees who attended a training or awareness session on business ethics 247 2031

 

Our CSR strategy

As a leading company in contract catering and services, we must play our part in this societal, social and environmental revolution. 

Sustainable supplies

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The safety and health of our guests

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Our carbon and climate policy

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