Being particularly attentive to the health and well-being of all its guests, as well as to the professional development of its employees, and the impact of its activities on the environment, Elior has been committed for more than ten years to a corporate social responsibility approach.
Elior Group reaffirms the central role sustainable development plays in its daily actions and missions so as to create long-term value for both the company, and all of its stakeholders.
Elior is committed to UN Sustainable Development Goal 12 “Responsible consumption and production” and Goal 13 "Climate action".
| Commitments | Charters and best practices | Recognitions and partners |
|---|---|---|
| Reduce our food waste by 30% | Waste reduction charter | Member of the International Food Waste Coalition (IFWC) |
| Reduce our carbon emissions by 12% | Our actions in favor of the climate | B-score - 2021 CDP |
| Consume 80% renewable electricity | Our actions related to energy | B-score - 2021 CDP |
| Indicators | 2019-2020 | 2020-2021 |
|---|---|---|
| Number of certifications obtained by site | 14 500 | 13 730 |
| % of sites recycling bio-waste | 89% | 90.4% |
| Water consumption (m3) | 471,823 | 420,932 |
| Electricity consumption (mWh) | 79,910 | 80,820 |
| Gas consumption (mWh) | 60,880 | 57,016 |
| CO2e emissions (scopes 1, 2 and 3; tCO2e) | 3.22 million tCO2e | 2.78 million tCO2e |
| KgCO2e / meal | 3.89 | 3.76 |
| % of Group revenues generated in countries which test solutions to reduce food waste | 85% | 99.7% |
Elior is committed to UN Sustainable Development Goal 3: “Good health and well-being”.
| Commitments | Charters and best practices | Recognitions and partners |
|---|---|---|
| Tasty, healthy and sustainable ingredients | Our actions to promote responsible ingredients | ADEME environmental labelling tests |
| Providing tasty, healthy and sustainable menus | Our actions to promote responsible menus | Nutri-Score White Paper |
| Raise guest awareness to healthy and sustainable food | Our actions to raise guest awareness | Development of the Nutri-Score in contract catering |
| Indicators | 2019-2020 | 2020-2021 |
|---|---|---|
|
% of nutritious and plant based ingredients |
17% | 19.4% |
| % of vegetarian recipes | 19.3% | 21.2% |
| Number of restaurants to have carried out at least one satisfaction survey | 4,041 | 8,050 |
| Number of nutrition experts | 571 | 467 |
| Number of hygiene audits carried out | 9,747 | 11,039 |
| Number of product analyses carried out | 52,889 | 65,058 |
| % of Group revenue generated in countries which test at least one nutrition information tool | 89% | 100% |
| % of low-carbon recipes (<180gCO2e/100g) in France | NC | 48% |
Elior is committed to UN Sustainable Development Goal 2: “End hunger, achieve food security and improved nutrition and promote sustainable agriculture.”.
| Commitments | Charters and best practices |
Recognitions and partners |
|---|---|---|
| Prioritize sustainable sourcing | Responsible Purchasing Charter | In Spain, seven restaurants have obtained "sustainable restaurant" certification |
| Commit to animal welfare and forests | Animal welfare charter | Elior is a founding member of the Global Coalition for Animal Welfare (GCAW) |
| Build a sustainable value chain for packaging in the contract catering sector | Our actions to reduce single-use packaging | Pre-competitive sectoral initiative concerning the challenges of sustainable packaging |
| Indicators | 2029-2020 | 2020-2021 |
|---|---|---|
| % of organic food purchases | 3.2% | 4.6% |
| % of of labeled food purchases | 13.7% | 13.4% |
| % of local food purchases | 12.7% | 11.4% |
| % of cage-free eggs (Europe) | 8.7% | 12.3% |
| % of responsible seafood products | 35.7% | 42.9% |
| % of responsible packaging and consumables | 17.3% | 17.7% |
| Number of supplier-audits carried out | 282 | 224 |
Elior is committed to UN Sustainable Development Goal 8: "Decent work and economic growth" and Goal 5: "Achieve gender equality and empower all women and girls”
| Commitments | Charters and best practices | Recognitions and partners |
|---|---|---|
| Guarantee the health and safety of its employees | Security Charter | Interview with Arran McDowell, security director Elior Group |
| Develop employee skills, promote mobility and internal development and develop its appeal | The Food Academy in Italy | |
| Promote diversity and inclusion | Our actions and goals for diversity and inclusion | Elior Group supports the UN Women's Empowerment Principles |
| Have a positive impact on local communities | Elior Solidarity’s endowment fund | Promote the integration of refugee chefs |
| Indicators | 2019-2020 | 2020-2021 |
|---|---|---|
| % of reduction in the frequency rate of occupational accidents with lost time compared to n-1 | -18% | -6% |
| % of internal recruitment for managerial positions | 55% | 50.4% |
| % of women holding managerial positions | 49% | 50% |
| Commitments | Charters and best practices | Recognitions and partners |
|---|---|---|
| Fight against corruption and influence peddling | Our actions to fight against corruption | The Elior Group respects, supports and promotes the ten principles of the United Nations Global Compact, including the fight against corruption |
| Tax accountability and transparency | Our tax policy (page 66 of the Universal Registration Document) | - |
| Indicators | 2019-2020 | 2020-2021 |
|---|---|---|
| Number of employees who attended a training or awareness session on business ethics | 247 | 2031 |
