At Elior, innovation is part of the DNA of our teams and is essentially participatory. We innovate on a daily basis and at all levels of the company to meet the expectations of our guests and better satisfy them.
Every year, our internal Innovation Awards competition rewards our most innovative employees. For example, we have rewarded projects in areas that are important to our customers and our employees, namely: CSR, nutrition, operations, safety, services, new offers. This is also an opportunity to involve our employees who vote for the public award. In 2021, 5,000 employees voted for the public award.
Three innovations awarded in 2021
Nutrition and Culinary Innovation (USA)
Healthy at Home offers patients personalized catering services during their stay in hospital and when they return home, so as to reduce the rate of readmission into acute care.
The Effi See application is a scalable tool that provides the traceability and management of our customers' premises in real time, and enables them to add many other functions according to their needs.
Sustainable development (UK)
The Eco points loyalty scheme project promotes responsible consumption among guests. Those who choose dishes with a low carbon impact earn loyalty points. For every 10 points earned, one tree is planted.
"The LAB is our innovation lab where we test our new recipes and new products. Several times a year, we invite Elior chefs to visit and organize creativity days based on recipes. We also receive suppliers who show us their new products. It is a place of culinary exchange with our chefs and our suppliers, as well as our customers."
— Charlotte Forest
Culinary innovation manager for Elior France's health market