Elior proposes an innovative, gourmet offer that is adapted to new ways of working, meets our guests’ demand for greater flexibility and further improves the nutritional quality of the meals we serve.
Our key figures
Elior feeds 970,000 guests working in companies and public service establishments of all sizes.
restaurants and points of sale
million guests per day
Times have indeed changed in the B&I catering segment. Guests spend less time over their midday meal. Fewer people actually sit down to lunch; some don’t always eat off a plate or even in the canteen. Consumers have, above all, become more demanding, insisting on dishes that are in season, prepared on-site and made with locally-sourced, bio and labelled produce. Elior offers businesses and public service establishments a varied, balanced catering offer that meets new consumption codes.
Every day, our chefs endeavor to make the lunch break a real moment of pleasure and conviviality. In Italy, the Food Academy is a place of experimentation and development where chefs and nutritionists can exchange best practices and new recipes. The Academy enables Italian chefs to train, develop and perfect the best food processing and cooking techniques so that they can create tasty and balanced menus for the well-being of everyone.
Providing healthy food for all is at the heart of the Group's DNA, which plays a pioneering role in promoting better nutrition.
Elior is the first player in the catering sector to adapt the Nutri-Score in its B&I canteens. Designed by Public Health France on the basis of research carried out by the team of Professor Serge Hercberg, the Nutri-Score provides simple, readable and understandable nutritional information on meals.
The Group is also positioned to offer a quality solution for guests seeking to reduce their animal protein consumption. In B&I canteens, vegetarian menus are now available.
Flexible and digital restaurants
The sanitary crisis has boosted consumer demand for more flexible, nomadic and digital offers. In all of the Group's operating countries, Elior is stepping up its digital transformation to meet the new nutrition habits and expectations of B&I employees. Applications developed by the Group notably make life easier for guests while ensuring that they can enjoy their meal with complete peace of mind.
- In the UK, our British subsidiary uses the Dynamify application, a meal pre-order platform which enables us to offer services that are eagerly awaited by our B&I guests.
- In Italy, the JoyFood app provides guests with a take-out service they can reserve and also offers a payment option, which avoids using cash and reduces checkout queues.
- In France, Elior has launched several catering concepts of its own, such as “Chaud Bouillant”, a click & collect hot-meal offer, inspired by the menus of Parisian brasseries, and the “Petite brigade”, an application that allows guests to choose their meal from a selection of photos, place their order, and have their meal delivered on-site or made available in connected refrigerators.
Elior uses good, healthy and sustainable ingredients in its recipes. In order to select the best products, the Group is committed to quality channels, and sources local, seasonal and labeled products. The Group raises the awareness of its guests to other environmental issues: the fight against plastic pollution, the carbon impact and plastic pollution.
Capturing new markets
In an increasingly tense economic context, Elior is developing catering concepts for companies seeking to limit their investment. By drawing on its extensive expertise, the Group can now offer its services to customers with a smaller workforce, thanks to the development of dedicated technological solutions (mobile applications, connected refrigerators, etc.).
For several years, Elior Italy has been developing the Food360 offer; a self-service, connected-fridge catering concept for small businesses. Thanks to the JoyFood application, guests can now reserve and pay for their meal, then collect it whenever they want.
In France, with the acquisition of the Nestor start-up, Elior is reaching out to new guests, particularly teleworking employees.