Responsible purchasing


The Group pays close attention to the business practices of all its partners around the world. Developing honest and transparent relationships based on mutual trust and commitment with partners, enable us Elior Group to control the global impact of its operations.

Working in partnership with committed and responsible suppliers

In 2012, the Group in France has developed a Responsible Purchasing Charter which formally documents the sustainability requirements of procurement processes. Signed and approved by over 90% of suppliers, in 2015, this Charter requires them to reduce their environmental footprint, act as a responsible employer, in particular respecting children’s rights and not using illegal work, be a responsible supplier and report on their improvement action plan. 
The Group requires significant commitments in terms of CSR from business partners and in return, the Group must act as a role model. That is why Elior Group is committed to its suppliers and sub-contractors, through the Charter of Ethics and Behavior drawn up by the Procurement Department in France, that states the four fundamental principles and values employees are committed to: integrity, equity, respect, and responsible process to reference preferred suppliers. 

Elior Group focuses on two main principles for its procurement and facilities that allow to reduce the overall environmental impact of a product or site: eco-design and the respect of environmental standards issued by certifying bodies or labeled products. 

In 2013 Elior Education was awarded the Grand Prize of R'Awards for the Eco-design of the biodegradable food containers. Thanks to R&D efforts, these food containers are manufactured at 90% from wood cellulose fibers and an easily removable plastic film and as result, they’re leak free and use safe food contact materials. In 2014, the business unit served more than 7 million meals in these containers in France. 

Committed to contribute to reduce the impact of agriculture on ecosystems

Since 2004, the Group has stopped using palm oil, whose cultivation is responsible for massive deforestation of the two main producing countries. For almost 15 years now, it also buys primarily local, organic and GMO-free products.