Fight against corruption
As a member of the United Nations Global Compact, Elior Group respects, supports and promotes the fight against all forms of corruption. Under the aegis of the Chief Compliance Officer (CCO), the Group’s anti-corruption system was reinforced following the entry into force of the French anti-corruption law (Sapin II) addressing transparency, the fight against corruption and economic modernization.
Internal anti-corruption system
In 2018, Elior Group published an integrity guide to help its employees assimilate its ethical principles. The purpose of this tool is to define a clear set of rules and provide theoretical and practical information enabling everyone to apply the law and the Group's ethical principles.
This is supplemented by anti-corruption policies specifying how to apply the general rules related mainly to gifts and invitations offered and received, as well as to relations with intermediaries, to sponsorship and patronage and to conflict of interest. These policies are uniform across the Group but may, in some cases, contain local specificities.
In addition, in 2018, Elior Group implemented an outsourced alert system that is accessible by email or telephone in all of the Group’s operating countries and enables employees to report any violation of the rules stated in the Group’s Integrity Guide.
Elior Group has launched an internet site dedicated to integrity: https://integrity.eliorgroup.net. Available in four languages and to everyone, this site brings together all of the Group's commitments in terms of integrity and the corresponding documentation (ethical principles, integrity guide, main specific anti-corruption policies by company, whistle-blower charter). In addition, it provides explanatory videos as well as quizzes enabling employees to verify their knowledge and understanding of what the Group expects in terms of integrity.
In 2019, Elior Group stepped up its corruption prevention awareness program and provided individual training to employees in all the countries where the Group is present. More than 500 employees were identified as being potentially exposed to situations of corruption. These employees are for the most part members of the Group’s regional management committees, as well as buyers, developers, sales representatives, operational managers and regional managers.
This program is now available for other categories of employees and the training sessions are mostly led by the Group's compliance teams. An e-learning training course, open to all employees, has also been launched in the UK. The Group is currently considering the possibility of extending it to other geographical zones.